Insurance
Who underwrites Journeyhub’s plans?
Policies are issued by WorldTrips (Tokio Marine group) or SafetyWing (Lloyd’s market). Journeyhub acts as a comparison and enrollment portal—never the insurer.
Is routine healthcare covered?
Nomad policies focus on emergencies. Out-patient GP visits are reimbursed only when linked to a covered event. We’ll flag “day-to-day add-on” bundles if you need them.
How do I file a claim?
Log into your Journeyhub dashboard → Insurance → “Start Claim.” You’ll be redirected to the carrier portal with your policy already attached—no extra forms.
Can I shorten or extend my trip mid-policy?
Yes. You can pause up to 15 days a year or extend month-by-month at the same daily rate, as long as no open claim exists.